Flight Centre Lowest Airfare Guarantee VS Expedia Price Match

By Emma Merkas on 03/Sep/2013

Price beat guarantees are a wonderful invention, and as a consumer, if you’re not taking full advantage of them, you might as well be handing out hundreds of dollars to strangers on the street.

Go on, we’ll wait here while you dole it out.

No?

Didn’t think so.

Next time you want to fly anywhere, do your due diligence and see if you can get an even cheaper price by taking advantage of the price match guarantees being offered by travel agencies and airlines.

I wrote just recently about the Jetstar price beat guarantee… well, here are three travel agents just as hungry to nab your business from their competitors:

Expedia Best Price Guarantee

Expedia Expedia  Best Price GuaranteeThe Expedia price match covers not just airfares but hotels, vacation packages, rental cars and other activities as well.

Rather than just offering to beat the price before booking (which is an option, should you choose to accept it), the clever folks at Expedia have a different approach. If you book with Expedia, then find a comparable flight (et al) within 24 hours, they’ll refund you the price difference in cash and give you a travel coupon worth $50 to use on your next Expedia booking.

Which means you can nab your Expedia deal quickly and with confidence when you find one you want and then go looking for a cheaper quote elsewhere for peace of mind that you got the right deal.

To qualify for the Expedia price match, you need to have booked your flight or tour within 24 hours of claiming the price match guarantee. Say it’s a flight from Melbourne to Sydney – you also need to make sure the travel dates are the same, the airline, class, fare basis and cancellation policy are the same and quoted in AUD.

To submit a claim, you simply need to have all the information in front of you and then give them a call on 13 38 10.

For example, we noticed - using the I Want That Flight comparison calendar - that Expedia were charging more for some Virgin Australia flights when the flights included baggage.

A Melbourne to Sydney leg on Virgin was $136.70, which includes a credit card fee - $129 without it. The $129 price is what Expedia would match down from the $142 they were charging (and there are no credit card fees with Expedia bookings), plus you’d get a $50 voucher for your next booking with Expedia… which you could use for your flight back home!


STA Travel Price Beat Guarantee

STA Travel Price Beat GuaranteeSTA Travel started its life as a student travel agency, giving them a reputation for cheap prices if you were a young, poor student wanting to see the world.

The STA Travel price beat guarantee is valid for international flights and round the world flights and tours departing from Australia. It does not include matching for flights from Jetstar, Tiger Air, Air Asia X or Pacific Blue.

If you find a cheaper price on your flights from another travel agent or travel website, you must get a copy of it in writing on letterhead before you make your booking with STA Travel (they will not match on existing bookings, unlike Expedia) with all the information including your travel dates, airfare descriptions, number of passengers and price including all fees, charges and booking conditions and you have to present it to STA on the same day you printed it off so they can match it. Hard work!

You also must call 134 782 or visit an STA Travel branch to submit the competitor quote. They won’t take your request by email. And they may even do some investigating into where the original quote came from… if they find it to be no longer available, or invalid they won’t price match on it, nor will they enter into an ongoing price war with the competitor quote.

But assuming you’ve bothered to go through all that, they will not only match the airfare but they will beat it! Interestingly, they don’t tell us by how much. Could be $1, could be $10, could be $100. It all depends on how saucy they’re feeling on the day, I reckon.

However, if the competitor quote you’ve dug up genuinely checks out and STA Travel can’t beat it, they will give you a $1000 travel credit. I’m willing to bet they almost never let that happen, but hey – if you have enough time and energy up your sleeve for this little exercise, they could just surprise us all.

Flight Centre Lowest Airfare Guarantee

Flight Centre Lowest Airfare GuaranteeThese guys owned the phrase “Lowest Airfare Guaranteed” for a long time (I bet you’re hearing the jingle in your head right now, in fact! Earworm. You’re welcome) and they still stand by their old catchphrase.

Flight Centre will accept and match quotes for flights that depart from Australia, only when the comparison quote comes from other Australian travel agencies, airlines or registered Australian businesses and websites. You must provide Flight Centre with a written quote on the company letterhead, or from the comparison company’s website.

As always, the comparison price must be for the same airline, on the same dates, for the same leg of the trip and the same amount of passengers. It must also be a fare that is available to the general public for booking. Everything about the airfare must be identical to obtain the Flight Centre price match, including the payment method. So the figure you need to take to them is the final payment figure including all fees and charges that would go along with, say, a credit card payment.

Once you get Flight Centre a valid comparison quote, they will beat it by $1 per person.

The Flight Centre price match is only valid for price matching before you’ve booked, not after. If they cannot match the price, you will fly for free – and yes, there are reports of this actually happening around on the web.

So there you have it – a quick and easy way to save some extra dollars next time you fly.

By Emma Merkas on 03/Sep/2013
Want more like this? Sign up for the free Newsletter.
Email


Tagged as: Flight Centre Guarantee, Flight Centre, Expedia, Expedia Price Match

We have heaps of useful articles to make your travels cheaper and more enjoyable:
How to pay NO Credit Card fees when buying Flights
Five Killer Tips for Travelling on a Budget
Running late for your flight? This may save you
Take a Celebrity Holiday in Australia
Avoid paying for Extras on Jetstar Flights
Avoid paying Extra charges and fees on Tiger Airways
How to: Check if you have purchased Checked Luggage on CheapOAir
Tiger Air is the New Tiger Airways
Don't Pay Unnecessary Bank Fees when Booking Flights
How to use Jetstars Price Beat Guarantee
3 of the Best Qantas Frequent Flyer Credit Cards
Compare Travel Insurance before you Book
So this guy built his own Hobbit House. And now I have to visit.
The Secrets to Finding Cheap Flights
Get Free Flights Faster with Virgin Velocity Credit Cards
Avoid Paying Fees on AirAsia
How To Avoid Credit Card Fees On Jetstar Flights
How To Make Your Long-Haul Flight More Comfortable
How To Get More Legroom On Your Next Flight
What To Do If You Miss Your Flight
How To Save Money By Avoiding Hidden Fees On Scoot
How To Avoid The Latest Air Travel Scams
5 Must-Follow Tips For Flying With Young Children
The Savvy Traveller's Guide For Getting From Sydney Airport to the CBD
Save Money On Your Next Flight By Avoiding These Common Booking Mistakes
The 5 Best Ways To Get From The Melbourne Airport to the CBD
How to set Airfare Alerts. Get an Email when the Price Drops
How Free Tours Have Become Big Business
10 Things To Organise Before You Board that Flight
How to find the Cheapest Dates to Fly
I Want That Flight
ABN 60 115 987 687
Copyright 2015
Travel Affiliate Program
International