Before contacting I Want That Flight! please check that your question is not answered in the list below:
I have booked a flight, but have not yet received my confirmation email.
You will have to get in touch with the airline that you booked your flight with. I Want That Flight! just provides airfare comparison information and does not handle bookings/payments/alterations or cancellations.
>My trip plans are complicated and not covered by your normal search. I would like to talk to a travel agent.
I Want That Flight! just provides airfare comparison information for fares available over the internet. For complicated trip plans, we suggest contacting the airlines directly or a licensed travel agent.
I Want That Flight! states that it shows flights from Qantas/Jetstar/Virgin Blue/Tiger, yet my search only showed 2 or 3 airlines. Where are the others?
Not all airlines fly all routes. Newer airlines such as Tiger Airways only fly between a select few locations. For exact routes flown by an airline please contact the airline directly. If an airline flys a route and we do not show the airline, please contact us and we will add the airline to that route.
I have a question about certain travel restrictions (eg - baggage limit, access for wheelchairs, checkin time before departure)
I Want That Flight! just provides airfare comparison information. For questions on flight restrictions it is important to contact the airlines directly.
I would like to be added to the daily newsletter which lists the cheapest flights.
The Hot Flights newsletter is a list of the cheapest flights found in the last 24 hours.
Subscribe To The Cheap Flights Newsletter Here
I want to contact you about renting a car.
So you wanted that flight and now you want that car as well?, when we rent cars, we use our friends at Bargain Wheels.
They compare the cheapest car rental prices in Australia and they haven't failed us yet. Check them out and enjoy a hassle free drive after your flight.
I want to use my frequent flyer points to book a flight.
Check out the Australian Frequent Flyer website. This community of
frequent flyer enthusiasts share information and will answer any question you may have.
I would like to alter or cancel a flight booking.
NOTE: This only applies to tickets/bookings made on iwantthatflight.com.au. If you make a purchase through another site after visiting iwantthatflight.com.au or through a site that advertises on iwantthatflight.com.au, then this section does not apply and you should contact the site that you purchased your goods from. Eg: If you book and pay for a Qantas flight on the Qantas website after finding the flight on iwantthatflight.com.au, then you should contact Qantas if you would like to alter the booking.
If you purchased your ticket/booking on iwantthatflight.com.au, then please read our
Alterations and Cancellations Policy