Avoid Paying Fees on AirAsia

By Garth Adams on 22/Apr/2014

There are few things more frustrating than paying for something you didn’t want.

So when it comes to booking a flight, you can never be too careful about avoiding hidden fees. AirAsia used to be one of the worst culprits for sneaking in extra charges during the online booking process. And although a recent revamp of their website has made some of these added costs more obvious, you can still end up paying for something you don’t want if you’re not careful.

Just follow these 5 tips to avoid paying for extras on AirAsia flights.

1. Select ‘no baggage’ or ‘no thanks’

After selecting the flight you want, you’ll arrive at the ‘guest details’ section. This is where you enter your traveller details and select any ‘add-ons’ that you’d like. Here you need to pay attention to the ‘checked baggage’ menu. The field is automatically set at ‘Checked-In Baggage 20 kg’. But unless you actually click on the drop-menu, you won’t see that this brings a 27 AUD charge.

If you don’t want to check any bags, simply hit the ‘no thanks’ button in red under the menu. Or you can select ‘no checked bag.’

2. Say ‘no thanks’ to travel insurance

If you need travel insurance, so ahead and get it. But if you’re already covered, you’ll want to opt-out of AirAsia’s plan. When going through the booking process myself, I found that there were two different variations of the insurance opt-in process. Scroll to the bottom of the 'guest details' page to see the insurance section. Then follow one of two methods:

- Click the box that says “No, thank you. I would like to proceed without AirAsia Insure Travel Insurance.”

- Click 'OK' when the pop-up appears.


- Untick the ‘yes’ box.

- Click ‘cancel’

- Click OK on the pop-up screen

3. Avoid seat selection fees

The next section in the AirAsia booking process is ‘seats.’ Be aware that pre-selecting ‘Hot Seats’ comes with a 10 AUD charge while Standard seats cost between 3-4 AUD. If you don't mind where you sit and would like to save your money, then scroll to the bottom of the page & click the 'Confirm' button.

4. Avoid processing charges for payments

There are 2 ways to avoid a booking/credit card fee:
1 - Pay using a BIG Visa credit card. All other credit cards and debit cards attract a booking fee.
2 - Pay using direct debit via a PayPal account.

5. Check-in online rather than at the airport counter

AirAsia is one of the few airlines that actually charge you for NOT checking in online. They say this to “promote better efficiency and be cost effective.” Checking in at the airport counter will only result in a 3.30 AUD charge, but why pay it when you don't have to? Instead, head to AirAsia's web check-in page and save a few bucks.

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By Garth Adams on 22/Apr/2014

Tagged as: AirAsia, save money, airline, fees